Shipping Policy – Tiara Gallery
Last updated: June 27, 2026
Processing Time
Orders are typically processed within 1–3 business days after payment is confirmed. Orders placed on weekends or public holidays will be processed on the next business day. You will receive a notification once your order has been shipped.
Shipping Methods & Carriers
We ship via USPS for domestic and international orders.
Shipping Costs
Shipping costs are calculated automatically based on the destination, package weight, and dimensions. The final shipping cost will be displayed before completing your purchase.
Tracking
Once your order has shipped, you will receive a confirmation email with your tracking number if available. You can use this number to monitor your shipment directly on the carrier’s website. Please allow up to 24 hours for tracking information to become active.
International Shipping — DDU Policy
All international orders are shipped on a Delivered Duty Unpaid (DDU) basis. This means:
- Import duties, customs fees, and taxes are not included in your order total or shipping charge
- These fees are determined and collected by your local customs authority upon delivery
- The amount varies by country, product type, and declared value
- Your carrier may contact you to collect these fees before final delivery
- We are not responsible for delays caused by customs processing
We strongly recommend checking your country’s import duty rates before placing an order. Customs and import fees are non-refundable.
Refused or Unclaimed Packages
If a package is refused or unclaimed due to unpaid customs duties or taxes:
- The package will be returned to us at the customer’s expense
- Original shipping costs are non-refundable
- A restocking fee may apply
- Refunds will only be issued for the product value minus return shipping costs
Address Accuracy
Please ensure your shipping address is entered correctly at checkout. Tiara Gallery is not responsible for orders shipped to an incorrect address provided by the customer. Address changes cannot be guaranteed once an order has been processed.
Shipping Delays
While we do our best to meet estimated delivery times, delays may occur during peak seasons (holidays, sales events), due to weather conditions, carrier disruptions, or customs processing. Tiara Gallery is not liable for delays outside of our control.
Questions
If you have any questions regarding your shipment, please visit our “Contact Page“
